The honest answers.

"No. Nobody can do what I just described in one day."

A mortar bed has to cure before anything goes on top of it. That is not a scheduling preference, it is how the material works. If somebody is telling you one day, they are not doing this job. They are doing a different one.

A Conversion is five to six days on site. A Full Bath is eight to ten. About a week, and then it is done for around thirty years.

"No. Medicare does not pay for home modifications and neither does homeowners insurance."

We would rather tell you that on the website than let you find out at the end of an appointment. Two things that are worth knowing, though:

Ohio's PASSPORT waiver does fund home modifications for Medicaid-eligible Ohioans over 60. It is capped per person and it has to be approved by the Area Agency on Aging before the work starts, not after. For this area that is Direction Home Akron Canton. Most people do not qualify, but if you might, start there.

Veterans have separate routes through the VA that are worth asking your VA contact about.

If either applies to you, tell us at the assessment and we will work with the timeline rather than around it.

"Good, you should. That is why the price is written down and good for thirty days."

This is the most normal thing in the world and we are never going to push against it. The written price exists specifically so it can leave the house without us.

If it is easier, we will email it straight to your son or your daughter the same day, and we are happy to get on a call with them and answer the same questions again. A lot of our conversations start with an adult child a few hundred miles away.

"Not many yet. We started this year."

We are not going to pad that out. What we will give you instead is photographs of the work including what was behind the wall, the phone numbers of people whose bathrooms we have finished who have agreed to take your call, and our licence, insurance and certifications in writing before you commit to anything.

Ring the references. That is what they are there for.

For the days the bathroom is being worked on. Five to six for a Conversion, eight to ten for a Full Bath.

If it is the only bathroom in the house, say so when you call. We will talk about that honestly at the assessment and plan around it, and if it is going to be genuinely difficult we will tell you that before you pay a deposit rather than on day two.

We usually do, in a house this age. That is why every price carries a stated $1,200 allowance for hidden damage. Most jobs stay inside it.

If yours does not, we stop, photograph it, show you the photograph and tell you what it costs to fix properly. You sign a change order before we carry on. Nothing appears on the final invoice that you have not already seen and agreed to.

If we find asbestos or mould, that is a licensed specialty and it gets tested and quoted separately. We will not quietly work around either one.

No, when it is built properly. The pan is sloped in mortar to a linear drain, the whole wet area is waterproofed with sheet membrane behind the tile, and the floor outside the shower is pitched and detailed to handle spray.

Curbless is harder to build than a curbed shower, which is part of why not everybody offers it. It is also the entire point: there is nothing to step over and nothing to trip on.

No. About half the people who call us about getting rid of a tub end up doing the whole room, and a good number never mention accessibility at all. They just want a bathroom that is not from 1968.

The Full Bath and The Primary are ordinary bathroom remodels. They are built the same way, because opening the wall and waterproofing properly is not an accessibility feature, it is just how a bathroom should be built.

Yes for this kind of work, and we do. Akron jobs are permitted through Summit County Building Standards, and the surrounding townships each have their own process. It is included in your price and you do not deal with any of it.

Be careful with anyone who offers to skip it. Unpermitted work becomes your problem when you sell the house.

We can, but be aware of what you are getting. A bar screwed into drywall is a bar screwed into drywall. Ours normally go into solid blocking set into the framing, and the only time you can do that properly is while the wall is open.

If a couple of bars is genuinely all you need right now, we would rather tell you that and fit them than talk you into a full remodel you did not come for.

Payment is forty to fifty percent at signing, a draw at rough-in, and the balance when the job is finished and you are happy with it.

We do not push financing and we will not sit at your kitchen table walking you through a loan application. If paying for it is the obstacle, tell us and we will look at whether a smaller scope gets you what you actually need.

Maybe, and we will tell you honestly on the phone before anybody drives anywhere.

We will not take a job we cannot finish before your date. If the date is too tight to do it properly, we will say so and you will not have wasted an afternoon on an appointment. If we say yes, it gets finished before your date.